COLLECTONLINE - PRIVACY POLICY

Last updated: February 2026

Your privacy is a big deal to us. At CollectOnline, we believe in being straightforward about how we handle your information. This policy explains what data we collect, why we need it, and how we keep it secure.

General

These data protection provisions apply to the internet services offered by CollectOnline at www.collectonline.eu (hereinafter referred to as the "Website").

CollectOnline uses all data submitted in connection with the use of the website exclusively within the framework of the applicable legislation and data protection regulations. These provisions do not apply insofar as the website only provides access to the applications and/or content of third parties, and where such applications and/or content have been explicitly identified by CollectOnline as not falling under its responsibility. In these cases, the data protection provisions of third parties may apply, which may differ from these regulations.

CollectOnline may amend these data protection provisions from time to time to adapt them to future expansions or other changes to the websites or specific services. The customer has the right to request the deletion of their stored personal data at any time.

Personal Data

When using the website and certain applications, CollectOnline collects personal data about the user, insofar as the user provides such personal data (e.g., via the "Contact" form or through contact initiated via the website). These personal data provided by the user are used by CollectOnline to answer inquiries, contact the user, or to process and execute their orders. CollectOnline will only collect, process, and use personal data provided online for the purposes disclosed.

CollectOnline may require the provision of personal data if the customer contacts CollectOnline’s Customer Support via the website and provides personal details in doing so. The data recorded within the scope of Customer Support are stored by CollectOnline and used to process the customer's request.

Disclosure of data to third parties

CollectOnline may make customer data available to third parties with whom CollectOnline collaborates in the context of data processing, the provision of applications, and/or Customer Support. In this case, the relevant data will be handled in accordance with the provisions set forth herein.

CollectOnline may make personal data available to third parties in the following cases:

If the customer has expressly given their consent for the disclosure, which consent may be revoked at any time.

If an enforceable or unappealable (final) judicial or administrative order has been issued for the production and/or disclosure of data to third parties.

If CollectOnline is required by a legal obligation to produce and/or disclose and/or make data available to third parties, even without such an order.

If the production and/or disclosure is necessary to prevent misuse of the website or certain applications—in particular a violation of the terms of use—in a legally permissible manner.

Use of anonymized data

1. CollectOnline has the right to anonymize or pseudonymize the data collected about the customer and to compile statistics and similar evaluations from the data processed in this manner.

2. CollectOnline also has the right to use the anonymized or pseudonymized data for its own purposes and to make this data available to third parties.

Withdrawal of Consent

Insofar as the customer has consented to the use of data in a particular form, they may revoke this declaration at any time with effect for the future.

Processing of Personal Data

Your data will be part of automated processing by CollectOnline for the purpose of answering your questions, verifying your data with your insurer, leasing company, and/or broker, and improving our services. CollectOnline may transfer your data to external partners with a view to offering you interesting proposals from these partners. To inspect, change, correct, or delete your data, you can send a request to our marketing department at the email address hello@collectonline.eu.