Last updated: November 2026
This Cookie Policy explains how CollectOnline NV uses cookies and similar technologies on www.collectonline.eu, including its Dutch and German versions. It applies to this website only — not to DunningOnline or RecoverOnline.
What are cookies?
Cookies are small text files that a website stores on your device when you visit it. They allow the website to work properly, remember your choices and, if you agree, help us understand how the site is used. Similar technologies, such as local storage, work in a comparable way. In this policy, “cookies” covers all of them.
Your consent
We only place cookies that are strictly necessary for the website to work without asking you first. Other cookies are placed only if you agree to them in our cookie banner. You can accept all cookies, reject optional cookies, or choose per category — and change your mind at any time.
The cookies we use
We group cookies into four categories, the same ones you see in our cookie banner.
Functional — always active
Necessary for the website to work: for example, to display pages correctly and to remember your cookie choices. These cookies cannot be switched off.
Preferences
Remember settings you choose so you don’t have to set them again on your next visit. We currently do not use separate preference cookies.
Statistics
Help us understand how visitors use the website — which pages are visited and how long — so we can improve it. We use Burst Statistics, an analytics tool that runs on our own website server. The data is anonymous and is not shared with third parties. The statistics cookie is placed only with your consent.
Marketing
Used to measure campaigns or show content on other platforms. We currently do not use marketing cookies on this website. If that changes, we will list them here and ask for your consent first.
Cookie overview
| Cookie | Provider | Purpose | Category | Retention |
|---|---|---|---|---|
| cmplz_functional cmplz_preferences cmplz_statistics cmplz_marketing | Complianz (on this website) | Remembers your cookie choices | Functional | 365 days |
| elementor | Elementor (on this website) | Local storage used to display page elements correctly | Functional | Persistent |
| burst_uid | Burst Statistics (on this website) | Anonymous visitor ID for website statistics | Statistics | 30 days |
| wordpress_*, wfwaf-authcookie-* | WordPress, Wordfence | Login and security — only for website administrators, not for visitors | Functional | Session / up to 14 days |
Third-party services
To display our typography, this website loads fonts from Google Fonts. When it does, your browser connects to Google’s servers, which means your IP address is shared with Google. Google Fonts does not place cookies. More information: Google Privacy Policy.
How to change your preferences
On this website: you can change or withdraw your consent at any time:
In your browser: you can also block or delete cookies in your browser settings (Chrome, Firefox, Safari, Edge and others all offer this). Blocking functional cookies may stop parts of the website from working properly.
More information
Cookies that collect personal data are also covered by our Privacy Policy. For our approach to the GDPR, see GDPR at CollectOnline.
Changes to this policy
We update this policy when we add or remove cookies or when the law changes. The date at the top shows when it was last updated.
Contact
CollectOnline NV, Potvlietlaan 5B, 2600 Antwerp, Belgium
Enterprise number: 0835.721.415
hello@collectonline.eu